SHIPPING & RETURNS

Shipping Policy:

As a micro business we hold very little stock and our products are usually made to order. We aim to make and ship your artwork after your purchase within 3-5 weeks. If you require order by a specific date before this, please let us know- we always aim to ensure it is there on time. You will receive an order confirmation email after making a purchase and a shipping notification email after your order is shipped.

All UK orders are posted out ‘Royal Mail Second Class Class’ and should arrive a few days after shipping. If your item has not arrived a week after receiving your shipping notification please let us know by email so we can trace it for you.

Any parcel returned to us will incur additional shipping costs to repost.

All International orders (except for Pre-Orders) are now processed through our Etsy Store HERE

 

Returns Policy:

We love sharing our passion for concrete architecture through selling our artwork, but if you change your mind after making a purchase please feel free to cancel or return your order. Once you have returned your item to us undamaged you will be refunded the full price of the item, excluding any shipping fees.

Return Address:
Spaceplay
201 SPACE, Jubilee Centre
Pershore Street
Birmingham
B5 6ND

 
Please be aware that we hand cast our concrete artwork in our studio and due to the nature of concrete our sculptures will always have minor imperfections meaning no two pieces are ever exactly the same. However if your item does arrive damaged please contact us by email with your order number as soon as possible to arrange for a replacement.