Tricorn Centre, Portsmouth

Shipping

All Spaceplay models are made to order and are usually made and posted within 30 days.

All orders are sent using a tracked postal service, and you’ll receive tracking details once your model has been posted.

UK orders usually arrive within 3 working days after posting. International orders usually arrive within 8 working days after posting, although customs and local postal services can sometimes cause delays.

If you need your order for a specific date, please let me know before ordering and I’ll do my best to help.

UK customers can also select Express Shipping at checkout to have their model made and posted within 8 days.

Returns

You can return unused and undamaged items within 30 days of delivery for a refund, excluding return postage costs.

If your model arrives damaged, faulty, or incorrect, please email me within 14 days of delivery with your order number and photos of the issue. I’ll arrange a free replacement to be made and posted to you.